ISO 9001 Registration
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ISO 9000 is primarily concerned with "quality management” relating to all features of a product or service which are required by the customer. The quality system provides the necessary checks and preventive actions to assure the products/services are continually meeting those requirements.
ISO 9001 is a structured concept of organizing and operating all the processes that comprise the design, production, delivery and service of products. The ISO standard is internationally recognized. Organizations that meet the standards have demonstrated they have processes in place to achieve consistency, quality, and customer satisfaction.
1993: Miller Electric Mfg. Co. became the first U.S. welding equipment manufacturer to comply with the ISO 9001 standard. That effort was designed to improve processes and achieve consistency, which ultimately leads to higher levels of quality and a more satisfied customer.
2002: Achieved the ISO 9001:2000 standard registration.
2009: Achieved the ISO 9001:2008 standard registration.
2016: Achieved the ISO 9001:2015 standard registration.
Our ISO 9001 registration has “Customer Focus” with efforts designed to improve customer experience. Miller strives to build quality into every product right from the beginning. Our "Quality Policy" states that we will continuously improve our products to better satisfy the needs of our customers and will deliver to them, on time and every time, defect-free products and services. We commit to working with our customers, suppliers and our people in all Continuous Improvement actions.