Miller Electric

Welding Discussion Forums

Home » Resources » Communities » Welding Discussion Forums
 
Miller Welding Discussion Forums - Powered by vBulletin

Results 1 to 10 of 10
  1. #1
    Join Date
    Feb 2006
    Posts
    19

    Default Do Miller engineers have a sense of humor?

    I was going to do a little metal work today. I got the pieces fitted, turned my welder (7 month old MM251) on, set the voltage and wire feed speed. Life is good. Then I pulled the trigger and nothing. Looked at the welder's display and there it was HLP 001. The laughter started almost immediately, it was asling for HeLP!

  2. #2
    Join Date
    Sep 2005
    Location
    Salem ,Ohio
    Posts
    3,897

    Cool

    Thats funny, sort of like the robot in "Lost in Space" ...Bob
    Bob Wright, Grandson of Tee Nee Boat Trailer Founder
    Metal Master Fab Salem, Oh 44460
    Birthplace of the Silver & Deming Drill
    1999 MM185 w/185 Spoolgun,1986 Thunderbolt AC/DC
    Spool Gun conversion. How To Do It. Below.
    http://www.millerwelds.com/resources...php?albumid=48

  3. #3
    Join Date
    Dec 2005
    Posts
    375

    Default Did you help it?

    What was the problem?
    Farris
    Gone But Never Forgotten!

  4. #4
    Join Date
    Feb 2006
    Posts
    19

    Default

    Don't know for sure what the problem is yet. It is under warranty and I took it in Wednesday. The HLP001 code is supposed to mean communication between the main board and the display has been lost.

  5. #5
    Join Date
    Dec 2005
    Posts
    375

    Default ok

    please keep us posted.
    thanks, Farris
    Gone But Never Forgotten!

  6. #6
    Join Date
    Feb 2006
    Posts
    19

    Angry

    Well I took the machine to the local dealer one week ago today. Aparently they don't have anyone there doing repairs, so they sent it to their main store (50 miles away) the next day. Called my local dealer two times this week and was told the guy i was dealing with would call me right back. The calls were not returned. When I got home today, my wife had called them (I think she wanted to make sure I didn't drive over to see them) and was told that it was inline with 14 welders in front of it and that hopefully they would get to it the first of next week.

  7. #7
    Join Date
    Sep 2002
    Location
    Clark County, NV
    Posts
    2,696

    Default

    Call 1-800-4-A-MILLER and make sure Miller is aware. The local dealers and repair centers are often not as concerned with customer support as Miller requires of them. Sometimes they don't read these boards as often as you'd think, too. Always give them a call when you need to make them aware of something. Hope everything works out okay.

  8. #8
    Join Date
    Sep 2005
    Location
    Appleton, WI
    Posts
    383

    Default

    jeeperjohn,

    Please contact me if you need my assistance getting your machine repair expedited.


    Kevin
    kschuh@millerwelds.com
    (920)735-4505

  9. #9
    Join Date
    Feb 2006
    Posts
    19

    Default

    Quote Originally Posted by Miller Kevin
    jeeperjohn,

    Please contact me if you need my assistance getting your machine repair expedited.


    Kevin
    kschuh@millerwelds.com
    (920)735-4505
    Thanks for the offer. I have contacted Miller. I thinh it was on the 17th. The representative I spoke to took the information, called WESCO in Pensacola and called me back. He said they told him that one of the shipyards had brought in quite a few welders in (the Prichard location - the same place my machine was sent to). He also went on to say they assured him this was the exception. Without either of us knowing what the other was doing, my wife called the pensacola store at about the same time I called Miller and was told by the manager there it would be looked at that afternoon or the next day.

    My wife worked for a horse trailer manufacturer and has delt extensively with the Pensacola store and like myself have had absolutely no problems with the people at the Pensacola location. They have really taken care of all of us.

    The thing that gets me is the fact that after they had the machine for a week there were still 14 machines ahead of it waiting on service.
    Last edited by jeeperjohn; 08-21-2006 at 04:56 PM.

  10. #10
    Join Date
    Sep 2005
    Location
    Appleton, WI
    Posts
    383

    Default

    Jepper,

    I'm glad to hear your repair is moving along. Please let me know if there is anything I can do.

    Kevin

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Non-static method PhpQuickProfiler::getMicroTime() should not be called statically in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/pqp/classes/Console.php on line 77

Warning: Function split() is deprecated in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/footer.inc.php on line 70

Welding Projects

Special Offers: See the latest Miller deals and promotions.

Warning: Function split() is deprecated in /mnt/stor3-wc1-dfw1/357822/357839/www.millerwelds.com/web/content/lib/footer.inc.php on line 145