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  1. #11
    Join Date
    Dec 2005
    Location
    wisconsin
    Posts
    836

    Default

    Interesting that there has not been a single response from Miller yet. Is this forum even monitored anymore? We used to be able to get a response within 24-48 hours ususally. At least a note saying that they are getting the answers would be nice.
    "Better Metalworking Through Research"

    Miller Dynasty 300DX
    Miller Dynasty 200DX
    Miller Spectrum 375 extreme
    Miller Millermatic Passport

    Miller Spot Welder
    Motor-Guard stud welder

    Smith, Meco, Oxweld , Cronatron, Harris, Victor, National, Prest-o-weld, Prest-o-lite, Marquette, Century Aircraft, Craftsman, Goss, Uniweld, Purox, Linde, Eutectic, and Dillon welding torches from 1909 to Present. (58 total)

  2. #12
    Join Date
    Jan 2012
    Location
    Appleton, Wisconsin U.S.A.
    Posts
    146

    Default

    Hi Aerometalworker,
    We’re happy to address your questions and provide as much information as possible to make Miller and Smith customers comfortable with the changes. Please see the FAQs below – these should answer your questions.

    Branding Questions

    1. Why are Smith Equipment products becoming part of the Miller brand?
    Integrating the Smith Equipment product line into the Miller brand offering allows us to take advantage of the strength, equity and recognition of the Miller brand. Miller has long been known and respected in the industry as a leader in welding and metal cutting technology. Adding the Smith Equipment product lines to the Miller brand will help strengthen the company’s offering. For additional information regarding the brand transition please view our press release of August 5, 2013 online at: http://www.millerwelds.com/about/new...tting-offering

    2. What will change and where will the oxy-fuel products be manufactured? Be assured that the newly branded products will be the same excellent quality that they’ve come to expect from Smith Equipment. The only thing that is changing is the brand name, literature and the packaging. These products will continue to be manufactured in Watertown, South Dakota.


    3. Will Smith Equipment branded product still be available? If so, what products?
    Most Smith oxy-fuel products will only be available under the Miller | Smith brand. Specialty Gas Regulators, Quickbraze™, Little Torch and Handi-Heet® Kits will retain the Smith Equipment brand.

    4. Where do I access information from the internet for these products?
    Miller |Smith product information may be accessed at Millerwelds.com. Information regarding Smith branded products such as Specialty Gas Regulators, Quickbraze™, Little Torch™ and Handi-Heet® kits will continue to reside on the Smith Equipment website: smithequipment.com.

    Product Questions

    1. Will the depth of the current product line change following this brand transition?
    There may be some minor changes to the product offering. Cutting outfits will no longer be available in toolboxes. All combination torch outfits will be supplied in Miller | Smith branded corrugated display boxes.


    2. Will the part numbers change for these products?
    No, we will continue to use the current Smith Equipment part numbers.

    3. Will the warranties change for these products?
    No, the warranties will remain the same.


    4. Have there been changes to the product offering in the new Miller | Smith catalog?
    Our product offering will see very little change. Combination Torch outfits will no longer be available in toolboxes. These outfits will be packaged in corrugated display boxes.

    • Quickbraze™, Little Torch™ and Handi-Heet® kits will not be included.
    • Some technical data will no longer be included. It will be available on line @ millerwelds.com

    We will continue to manufacture the same torch models including the AW1A and Quickbraze™ torch models which are widely used for aircraft welding and brazing applications.

    5. Where can I locate product technical information?
    URL for regulator flow data: http://www.millerwelds.com/ownersmanuals
    URL for cutting, welding & heating tip data: http://www.millerwelds.com/products/metalcutting

    6. Where will design and engineering for these products take place? Product development and other engineering activities will be a collaborative effort between our locations in Watertown, SD and Appleton, WI.

    7. Do we intend to promote one welding or cutting technology over another? There are no intentions of promoting specific technologies with the intention of eliminating or diminishing others. We intend to promote all technologies in order to enhance and increase the product offering for our customers.

    If anyone has additional questions, please post them here and we’ll reply as quickly as we can, or email us at forum@millerwelds.com and we will direct your question to the appropriate person.

  3. #13
    Join Date
    Apr 2010
    Posts
    274

    Default

    Hey, Aero, remember the last time there was a name change? The torches used to be "Smith's", then they went to Smith. I have a new-in-box MW5 small torch set that must date from the 60's.
    Miller stuff:
    Dialarc 250 (1974)
    Syncrowave 250 (1992)
    Spot welder (Dayton badged)

  4. #14
    Join Date
    Dec 2005
    Location
    wisconsin
    Posts
    836

    Default

    Quote Originally Posted by Miller Welders View Post
    Hi Aerometalworker,
    We’re happy to address your questions and provide as much information as possible to make Miller and Smith customers comfortable with the changes. Please see the FAQs below – these should answer your questions.

    Branding Questions

    1. Why are Smith Equipment products becoming part of the Miller brand?
    Integrating the Smith Equipment product line into the Miller brand offering allows us to take advantage of the strength, equity and recognition of the Miller brand. Miller has long been known and respected in the industry as a leader in welding and metal cutting technology. Adding the Smith Equipment product lines to the Miller brand will help strengthen the company’s offering. For additional information regarding the brand transition please view our press release of August 5, 2013 online at: http://www.millerwelds.com/about/new...tting-offering

    2. What will change and where will the oxy-fuel products be manufactured? Be assured that the newly branded products will be the same excellent quality that they’ve come to expect from Smith Equipment. The only thing that is changing is the brand name, literature and the packaging. These products will continue to be manufactured in Watertown, South Dakota.


    3. Will Smith Equipment branded product still be available? If so, what products?
    Most Smith oxy-fuel products will only be available under the Miller | Smith brand. Specialty Gas Regulators, Quickbraze™, Little Torch and Handi-Heet® Kits will retain the Smith Equipment brand.

    4. Where do I access information from the internet for these products?
    Miller |Smith product information may be accessed at Millerwelds.com. Information regarding Smith branded products such as Specialty Gas Regulators, Quickbraze™, Little Torch™ and Handi-Heet® kits will continue to reside on the Smith Equipment website: smithequipment.com.

    Product Questions

    1. Will the depth of the current product line change following this brand transition?
    There may be some minor changes to the product offering. Cutting outfits will no longer be available in toolboxes. All combination torch outfits will be supplied in Miller | Smith branded corrugated display boxes.


    2. Will the part numbers change for these products?
    No, we will continue to use the current Smith Equipment part numbers.

    3. Will the warranties change for these products?
    No, the warranties will remain the same.


    4. Have there been changes to the product offering in the new Miller | Smith catalog?
    Our product offering will see very little change. Combination Torch outfits will no longer be available in toolboxes. These outfits will be packaged in corrugated display boxes.

    • Quickbraze™, Little Torch™ and Handi-Heet® kits will not be included.
    • Some technical data will no longer be included. It will be available on line @ millerwelds.com

    We will continue to manufacture the same torch models including the AW1A and Quickbraze™ torch models which are widely used for aircraft welding and brazing applications.

    5. Where can I locate product technical information?
    URL for regulator flow data: http://www.millerwelds.com/ownersmanuals
    URL for cutting, welding & heating tip data: http://www.millerwelds.com/products/metalcutting

    6. Where will design and engineering for these products take place? Product development and other engineering activities will be a collaborative effort between our locations in Watertown, SD and Appleton, WI.

    7. Do we intend to promote one welding or cutting technology over another? There are no intentions of promoting specific technologies with the intention of eliminating or diminishing others. We intend to promote all technologies in order to enhance and increase the product offering for our customers.

    If anyone has additional questions, please post them here and we’ll reply as quickly as we can, or email us at forum@millerwelds.com and we will direct your question to the appropriate person.
    Thanks very much for the reply, it is greatly appreciated!! Good to hear that the only change is going to be a name. Who would be a good contact to maybe put together a promotional display for the smith/miller torch line (aviation specific) at EAA oshkosh for 2014? Feel free to PM the reply if you wish. Thank you!!!
    "Better Metalworking Through Research"

    Miller Dynasty 300DX
    Miller Dynasty 200DX
    Miller Spectrum 375 extreme
    Miller Millermatic Passport

    Miller Spot Welder
    Motor-Guard stud welder

    Smith, Meco, Oxweld , Cronatron, Harris, Victor, National, Prest-o-weld, Prest-o-lite, Marquette, Century Aircraft, Craftsman, Goss, Uniweld, Purox, Linde, Eutectic, and Dillon welding torches from 1909 to Present. (58 total)

  5. #15
    Join Date
    Jan 2012
    Location
    Appleton, Wisconsin U.S.A.
    Posts
    146

    Default

    The Miller booth will be at EAA in 2014 (as it was this year) and it will include the Oxy fuel cutting products.

  6. #16
    Join Date
    Dec 2005
    Location
    wisconsin
    Posts
    836

    Default

    Quote Originally Posted by Miller Welders View Post
    The Miller booth will be at EAA in 2014 (as it was this year) and it will include the Oxy fuel cutting products.
    Yes I saw it there. I was thinking of a display of oxyfuel equipment that is actually geared towards aviation. Thats what seems to be lacking somewhat and I think could be a real hit. Not much use for a cutting torch in aviation unless your in the bone yard.
    "Better Metalworking Through Research"

    Miller Dynasty 300DX
    Miller Dynasty 200DX
    Miller Spectrum 375 extreme
    Miller Millermatic Passport

    Miller Spot Welder
    Motor-Guard stud welder

    Smith, Meco, Oxweld , Cronatron, Harris, Victor, National, Prest-o-weld, Prest-o-lite, Marquette, Century Aircraft, Craftsman, Goss, Uniweld, Purox, Linde, Eutectic, and Dillon welding torches from 1909 to Present. (58 total)

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