RC
in todays economy .....EVERYBODY is more than a little bit testy and more than a few of us can be hair trigger at times..... do not take the banter here personally.... this place is not polished or PC, but usually as a somewhat disharmonious group we manage to resolve most technical issues....

are we getting close to resolving your need for a different control than the one you got?.... if so great... if not... help us out with more detail and direction...
Hang in there.... and
Welcome aboard!!!............

BTW...I am still totally in the dark as to what hand control you ended up with as to model or make.... could you post a pic? or give us a model number....??