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  1. #1
    Join Date
    Dec 2008
    Posts
    17

    Default Digital Elite Issues...

    I've been using my Digital Elite for about a year and a half now and it has been a great hood up until the last few weeks. I had recently been having some issues with eye fatigue and couldn't really pinpoint the problem until last night. I noticed that when the lens is darkened, it's very light on the left hand side as well as the upper and lower right hand corners. By light, I mean probably shade 5. Anybody else had this issue? I switched to my passive helmet for now, but it's just not going to cut it for what I normally do. This is all TIG by the way.
    --Andrew
    Frontline Fabrication

  2. #2
    Join Date
    Aug 2002
    Location
    Appleton, WI
    Posts
    208

    Default Your Digital Elite Helmet

    Is there a sharp line where the lens transitions from dark to light? If there is a slow transition to a lighter shade in the corner, this is a normal tendency of auto-darkening lenses. All auto-darkening lenses use liquid crystal displays as the darkening mechanism. Liquid crystal's shading will vary depending on what angle you are viewing it at. The lens continuously protects you from the UV/IR rays that cause burns whether the lens is dark or light, so you do not need to worry about protection with angle of view shade variation.

    If there is a very crisp and distinct line between the light and dark, then it sounds like there is a crack in one of the pieces of glass in the lens. The lens should be replaced if that is the case and we warranty our lenses for two years from the date of purchase through any Miller Distributor. You would just need to bring your helmet and proof of purchase in to your distributor for the warranty claim. If you do not have your receipt, we will need to go off the serial number of the lens to determine the age and warranty coverage.

    Hope that helps. - Eric Sommers

  3. #3
    Join Date
    Sep 2010
    Location
    Big Rock, TN
    Posts
    28

    Default Digital Elite went lighter on right half for me while tig welding. I started a thread

    Eric, I had the same thing happen to me. I contacted the salesman, and he said that it was probably cracked, and that it wouldn't be covered. I purchased the digital camo version, but I painted the shell shortly thereafter. I started another thread about this prob 2 weeks ago. PM me, and I would greatly appreciate some help in getting my hood fixed. [I Love the hood]

  4. #4
    Join Date
    Dec 2008
    Posts
    17

    Default

    Thanks for the reply.

    I will say that it is not a super sharp line, but it is fairly distinct and was not like this when I first started using the hood. Also, up until when I finally noticed the issue, I found that I had to keep jumping up a shade higher than I normally ran to maintain comfort. In this period, I went from a shade 10 to 13, and eventually the 13 wasn't enough. I threw my passive hood on (shade 10), and it was darker than the Digital Elite at 13. I will contact Miller to see what they can do for me on warranty. In the mean time, I purchased a Speedglas 9100X locally because I couldn't live without a hood.
    --Andrew
    Frontline Fabrication

  5. #5
    Join Date
    Apr 2012
    Posts
    1

    Default Digital elite

    Just for the info. I've had my digital elite shield for less than a year now and I've had nothing but problems. I'm getting aluminum metal partical in through the gap on the bottom of the front cover plate so called seal( gap ) also I've never dropped my shield and it's cracking in 2 spots. But the biggest issue is that I've replaced the batteries 5 times. They seam to be draining over the weekend or when off and not in use. And yes I turn it off everytime that I've finished welding with it. Oh by the way my coworker has a performer series shield for 4 years and only changed his batteries once. My response is don't buy the digital elite buy the industrial or any analog shield.

  6. #6
    Join Date
    Jul 2008
    Location
    Delhi, Ontario:
    Posts
    1,970

    Thumbs up Miller Performance Helmet

    Quote Originally Posted by TIGWELDMAN View Post
    Just for the info. I've had my digital elite shield for less than a year now and I've had nothing but problems. I'm getting aluminum metal partical in through the gap on the bottom of the front cover plate so called seal( gap ) also I've never dropped my shield and it's cracking in 2 spots. But the biggest issue is that I've replaced the batteries 5 times. They seam to be draining over the weekend or when off and not in use. And yes I turn it off everytime that I've finished welding with it. Oh by the way my coworker has a performer series shield for 4 years and only changed his batteries once. My response is don't buy the digital elite buy the industrial or any analog shield.
    I also bought a Miller Performance Helmet 6 yrs. ago, & I changed the batteries for the first time last year !
    I love it , it's my first ever auto- dark welding helmet, I would Never go back to the passive single shade helmet !

    ......Norm

    Sunrise Outside My Shop In Delhi, Ontario

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  7. #7
    Join Date
    Aug 2012
    Posts
    1

    Thumbs down Just to delicate for a construction worker.

    I bought my Miller Digital Elite 2 years ago because I was doing alot of fab work and was having neck issues. I looked at the speedglas and the nextgen but, liked the Digital Elite's functions.

    When I first got it, I set it up and used it the next day. Absolutely loved it! I was working outside and it worked flawlessly. About a week later I had it in my truck and an empty cup of coffee turned over on it and a few drops got into it and shorted it out. I contacted miller and they replaced the lens. I had used it off and on over the next year only using it when I was going to be welding constantly through out the day (after spending $300 for it, I wanted to take care of it!) Before thanksgiving of 2011 I got laid off. (I'm a steamfitter in Wisconsin if that helps). I put my helmet in it's bag and put it in the basement (which is temperature and humidity controled). It is now August of 2012 and I had a need for it. Figuring the batteries were shot, I replaced them.

    Much to my chegrin, The lens does not work. It will power up and I can adjust the shade and the sensitivity but, I cannot adjust the delay. Also, it will not darken when I strike an arc.

    I tried to clean the contacts with isopropyl alcohol but, that didn't work.

    So, now I have a really cool helmet with a junk lens that I have gotten to use a handfull of times. I have contacted miller but, I don't expect anything from them.

    Moral of the story: I'm not impressed with it's durability for as much as I have used it.

  8. #8
    Join Date
    Oct 2007
    Location
    Cave Creek Az
    Posts
    975

    Default

    Remember, you have to use the right batteries when you change them, you can only use the duracells, or the Miller branded ones. There is a memo on here somewhere about it.

  9. #9
    Join Date
    Oct 2012
    Location
    Boise, Id
    Posts
    3

    Default

    Quote Originally Posted by TIGWELDMAN View Post
    Just for the info. I've had my digital elite shield for less than a year now and I've had nothing but problems. I'm getting aluminum metal partical in through the gap on the bottom of the front cover plate so called seal( gap ) also I've never dropped my shield and it's cracking in 2 spots. But the biggest issue is that I've replaced the batteries 5 times. They seam to be draining over the weekend or when off and not in use. And yes I turn it off everytime that I've finished welding with it. Oh by the way my coworker has a performer series shield for 4 years and only changed his batteries once. My response is don't buy the digital elite buy the industrial or any analog shield.
    I recently bought a digital performance hood and i used it for three weeks doing some very serious welding. We were running 1/16'' dual shield around 350 amps and weld time was at least five hours a day, between clean up and moving the product. i liked it at first and had no problems at first but by week three I was feeling something odd in my eyes. I'm 25 and have perfect vision, but the hood was making me feel cross eyed. That is the only way i can describe it! i switched back to my speedglas and i had no issues. I really liked the head gear and everything about the hood but the eye issue was really bothering me. Someone at work told me that even some of the new 3m hoods ( like the 9100x) are also giving people who are used to the 9002x problems. I don't know if this helps anyone.

    Anyone want to buy a month old digital performance hood?

  10. #10

    Default

    Quote Originally Posted by walker View Post
    Remember, you have to use the right batteries when you change them, you can only use the duracells, or the Miller branded ones. There is a memo on here somewhere about it.
    ive had an issue with duracells they never worked right panasonics and miller brand my hood worked perfect
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