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What a horrible impression Part 2 LOL!!!!!!!!!

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  • #16
    for the record. i was not trying to flame any one.

    what have you done to resolve the problem ?? is it getting fixed ??
    he called Miller and they are mailing him a new latch. sounds like great customer service to me, problem solved. but no he gets back on here to start another thread complaining.???

    i'm shore the responses would have been different had his first post been " bummer my latch is broke, how do i go about getting it fixed ? " instead of
    " LOL!!!! What a HORRIBLE first impression 180a mig!! How bout some QT?!?! "
    http://www.millerwelds.com/resources...ad.php?t=13342

    the way you ask a question can set the mood for the responses you get. i would just like to see him get it fixed and get to working on some projects so he can see why he spent the extra $ in the customer service and weld quality.
    life really is too short to stress over the lil stuff.
    thanks for the help
    ......or..........
    hope i helped
    sigpic
    feel free to shoot me an e-mail direct i have time to chat. james@newyorkmetalart.com
    summer is here, plant a tree. if you don't have space or time to plant one sponsor some one else to plant one for you. a tree is an investment in our planet, help it out.
    JAMES

    Comment


    • #17
      Most companies will help you out.

      I bought a new 220 VAC MIG welder online about two years ago. It was built by that company that uses a lot of red paint on their products.

      Anyway, it was delivered by UPS. I was upset when I noticed that the box was crunched on one side but I didn't think it looked so bad that the welder was damaged so I accepted it.

      When I removed the welder from the box, I discovered that the whole front of the welder was broken and pushed in. It had been improperly packed.

      I got on the telephone to the selling company back East and they referred me to the manufacturing company's offices in California. I e-mailed tham and heard back almost immediately. The representative there asked for a couple of digital photos of the damage and told me to stand by.

      Within two hours I received an e-mail telling me that another machine was on the way by private carrier. iI was to check the condition of that machine when the truck came so that there was no damage noted and then I was to return the damaged machine with the private carrier.

      Three days later, that's what happened. All was well and two years later, I couldn't be happier with the welder. I actually considered painting it blue to match my Syncrowave 200 but thoght better of it. LOL.

      My point is that these things are best taken up with the company.That would be either the retailer or the manufacturer. I believe that either of those two would prefer to see that the machine was working and know that you would be out there consuming consumables and welding happily away. They really do want your business in the future.

      I feel that a private conversation with the parties involved would have netted the OP a new latch, maybe even got it installed free of charge if the machine were brought to a repair shop.

      Publishing such issues serves no useful purpose. Both Miller and Lincoln are stand up companies as far as I can tell and either one would try to help you out.

      In my case, Lincoln was really under no obligation to give me a new machine. They could have told me to deal with UPS and then send the machine in for a paid repair since it obviously wasn't their fault. They chose to help out and that's to their credit. I sure won't forget it and I got fixed up without telling anyone other than the parties involved. I suspect that Miller would probably have done the same thing if it had been a Miller welder.

      My 2 cents.
      Last edited by Synchroman; 07-04-2008, 04:33 PM.
      Miller Syncrowave 200
      Milermatic 252
      Lincoln AC/DC "Tombstone"

      Comment


      • #18
        What exactly is "LOL"?

        Y'all suffering from boredom? The guy is pissed about a flaw that escaped the assembly line.

        Seems Miller tried to placate the guy for his inconvenience though.

        personally Miller tech support and parts has been very helpful and supportive, they have helped several times with my antique MM200, even helped determine after market parts to replace stuff that was no longer stocked for it at Miller.

        And what the bleek does LOL mean?
        Frank
        (aka Fred)
        MM200 (antique and still cook'n)
        Lincoln 160 buzzzzzz box - left to live with a nice youngster
        Dynasty 300DX
        Spectrum 625
        Chevalier Knee Mill - Bridgeport clone you idiot.
        Homebuilt tube bender - with home made dies no less
        Delta Drill Press & Grinder collection

        Needed - a bigger shop to use the stuff

        Comment


        • #19
          Maybe it's short for Lola, could be his real name? Ha ha ha
          Tim Beeker,
          T-N-J Industries
          (my side bussiness)

          Miller Synchrowave 350LX with tigrunner
          Esab 450i with wire feeder
          HH135 mig
          Thermal Dynamics cutmaster 51 plasma cutter
          Miller aircrafter 330 - sold
          Marathon 315mm coldsaw
          vertical and horizontal band saws
          table saw
          Dewalt cut off saw
          Sand blast cabinet
          lots of hand grinders
          Harris torch
          beer fridge

          Comment


          • #20
            Interesting fact: Schony has posted only twice since 7/2/08 and his only post was flaming Miller.
            The definition of courage. "It's when you know you're licked before you begin, but you begin anyway and you see it through to the end no matter what." From "To Kill a Mockingbird"

            Comment


            • #21
              LOL= Laughing Out Loud
              IMO= In My Opinion
              IMHO= In My Humble Opinion
              J/K= Just Kidding
              BRB= Be Right Back


              James
              Miller Dynasty 200DX SOLD
              WeldTec Water Cooler SOLD
              Miller Millermatic 180 w/ Spoolmate 100
              20Ton press
              And lots of Cut-off and grinding wheels
              www.IAGPERFORMANCE.com

              Comment


              • #22
                And on and on it goes, if the biggest problem I had to deal with was a tricky latch on an entry level mig machine I'd be the happiest little fu**er in town

                Schoney is just trying to transfer all the bad vibes he gets from being a computer fed factory atuo tech.
                Most people I know would have,
                1- got it open
                2- reamed someone at Miller over the phone
                3- had a laugh on here and been done with it.

                But some people have a shortage of simple problem solving skills

                have a great fourth, get off the computer, and enjoy life!
                Jeff

                Comment


                • #23
                  Originally posted by Fred Smith View Post
                  Y'all suffering from boredom? The guy is pissed about a flaw that escaped the assembly line.

                  Seems Miller tried to placate the guy for his inconvenience though.

                  personally Miller tech support and parts has been very helpful and supportive, they have helped several times with my antique MM200, even helped determine after market parts to replace stuff that was no longer stocked for it at Miller.

                  And what the bleek does LOL mean?
                  LOL = Laughing out loud. I guess I could have used one of those smilies. Please don't complain to Al Gore. LOL.
                  Miller Syncrowave 200
                  Milermatic 252
                  Lincoln AC/DC "Tombstone"

                  Comment


                  • #24
                    A Different Perspective

                    Hey guys do you want to hear a woman's perspective?

                    I have read this board for quite some time and have gained a great deal of insight into the board and its members. Many of you are kind and want to help others such as Sberry and JimTx (those members were off the top of my head... the list is long).

                    1. I can see why posts are down as this is a very intimidating board for no apparent reason.

                    2. The gentleman just posted a quick note about his experience with a purchase, and he was deluged with criticism.

                    3. To be fair there were a few of you who came to his rescue...not that you should have to do that.

                    4. Stillboostin, I find it odd that you feel the need to tell this gentleman how his post should have been written after all the board is to express one's opinion is it not? I somehow did not understand your digression into the automotive repair business

                    6. If this post were so awful then don't respond, and it quickly would have gone into the abyss were all the posts eventually reside.

                    7. My thoughts are, if people were more understanding and not so quick to critique others then quite possibly the postings would increase and the members would be less likely to leave.

                    Just my opinion...

                    Beth

                    Comment


                    • #25
                      Originally posted by Turtleqtee View Post
                      Hey guys do you want to hear a woman's perspective?


                      <snip>


                      7. My thoughts are, if people were more understanding and not so quick to critique others then quite possibly the postings would increase and the members would be less likely to leave.

                      Just my opinion...

                      Beth
                      An excellent post. Good points. We should all be more kind. there's something about the internet that causes people to be somewhat abrasive. I guess that comes naturally when you are just sitting there typing instead of mowing the lawn otrdoing something worthwhile.

                      Thanks for your excellent comments!
                      Miller Syncrowave 200
                      Milermatic 252
                      Lincoln AC/DC "Tombstone"

                      Comment


                      • #26
                        Turtleqtee
                        welcome to the site.
                        its not as simple as you made it out to be. it was a simple problem that miller has already sent him the replacement part for. so why all the drama ???

                        its time to weld some thing.
                        thanks for the help
                        ......or..........
                        hope i helped
                        sigpic
                        feel free to shoot me an e-mail direct i have time to chat. james@newyorkmetalart.com
                        summer is here, plant a tree. if you don't have space or time to plant one sponsor some one else to plant one for you. a tree is an investment in our planet, help it out.
                        JAMES

                        Comment


                        • #27
                          Originally posted by fun4now View Post
                          Turtleqtee
                          welcome to the site.
                          its not as simple as you made it out to be.
                          Yes it is.

                          Re-read #6
                          Ed Conley
                          http://www.screamingbroccoli.net/
                          MM252
                          MM211
                          Passport Plus w/Spool Gun
                          TA185
                          Miller 125c Plasma 120v
                          O/A set
                          SO 2020 Bender
                          You can call me Bacchus

                          Comment


                          • #28
                            Originally posted by Turtleqtee View Post
                            Hey guys do you want to hear a woman's perspective?

                            I have read this board for quite some time and have gained a great deal of insight into the board and its members. Many of you are kind and want to help others such as Sberry and JimTx (those members were off the top of my head... the list is long).

                            1. I can see why posts are down as this is a very intimidating board for no apparent reason.

                            2. The gentleman just posted a quick note about his experience with a purchase, and he was deluged with criticism.

                            3. To be fair there were a few of you who came to his rescue...not that you should have to do that.

                            4. Stillboostin, I find it odd that you feel the need to tell this gentleman how his post should have been written after all the board is to express one's opinion is it not? I somehow did not understand your digression into the automotive repair business

                            6. If this post were so awful then don't respond, and it quickly would have gone into the abyss were all the posts eventually reside.

                            7. My thoughts are, if people were more understanding and not so quick to critique others then quite possibly the postings would increase and the members would be less likely to leave.

                            Just my opinion...

                            Beth
                            I guess you don't understand the Automotive world, and that is ok. Everybody has different jobs in life, so I can't expect you to understand. Negative people bring things down. A CEO of a major company recently told all his employees that all complainers would be fired. The reason he said this was to increase productivity. A complainer will interrupt a productive employee to bother them and complain. If you don't like your job then just quit, or I'll fire you, he said. He is very right in his statement and work policy. Like I said earlier, I don't like complainers(no one does). Someone that comes on here and states they are an ASE Master Tech should be able to diagnosis a problem and solve very quickly without it being a big deal. Not post a terrible experience that he didn't have with Miller. Miller did everything they could do for this guy, and then he posts a second thread to stir the pot some more.

                            It does sound like there might be a problem with the latch, and I'm glad it is getting pointed out. But to have all this Drama over a stupid little latch; that takes the cake.

                            *Looks like you were quick to critque(sp) me in your very first and only post.*

                            James

                            I'm done with this DRAMA full thread and will not be posting in it anymore. I'm gonna go weld something cause I feel my blood pressure rise every time someone else post in this thread. Good Night or Good Morning and Happy 4th!
                            Last edited by StillBoostin; 07-05-2008, 02:26 PM.
                            Miller Dynasty 200DX SOLD
                            WeldTec Water Cooler SOLD
                            Miller Millermatic 180 w/ Spoolmate 100
                            20Ton press
                            And lots of Cut-off and grinding wheels
                            www.IAGPERFORMANCE.com

                            Comment


                            • #29
                              Originally posted by StillBoostin View Post
                              I guess you don't understand the Automotive world, and that is ok. Everybody has different jobs in life, so I can't expect you to understand. Negative people bring things down. A CEO of a major company recently told all his employees that all complainers would be fired. The reason he said this was to increase productivity. A complainer will interrupt a productive employee to bother them and complain. If you don't like your job then just quit, or I'll fire you, he said. He is very right in his statement and work policy. Like I said earlier, I don't like complainers(no one does). Someone that comes on here and states they are an ASE Master Tech should be able to diagnosis a problem and solve very quickly without it being a big deal. Not post a terrible experience that he didn't have with Miller. Miller did everything they could do for this guy, and then he posts a second thread to stir the pot some more.

                              It does sound like there might be a problem with the latch, and I glad it is getting pointed out. But to have all this Drama over a stupid little latch; that takes the cake.

                              *Looks like you were quick to critque(sp) me in your very first and only post.*

                              James

                              I'm done with this DRAMA full thread and will not be posting in it anymore. I'm gonna go weld something cause I feel my blood pressure rise every time someone else post in this thread. Good Night or Good Morning and Happy 4th!
                              Stillboostin, you sound like a very nice man. That being said I would actually like to address your statement.

                              1. Please understand I did not critique you, please re-read my first post. I merely stated that:

                              a. I did not understand why you felt that you should tell another member how to write his post (after all his comments were not about another member, but actually about a product of a large corporation...corporations don't have feelings so I would think that they don't need to be defended) In addition everyone on this forum "bleeds blue" including my husband.

                              b. Again you make a comparison between the work place and this forum. Yes indeed there are many constraints in the work place. They are due to a myriad of things such as politics, productivity and social milieu. With that being said the work place can be strictly governed by your employer.

                              This is not a work environment, it is a voluntary forum with members who are free to come and go as they please.

                              In addition it is a place designed for the free exchange of ideas. Free exchange promotes creativity and comfort (which if we all remember what our country is based on ...Happy Fourth of July).

                              Maybe he posted the complaint as an "ice breaker". He may have been intimidated due to a lack of experience, and his purchase and ensuing problem was his "stepping stone" into the forum.

                              All I am trying to say (and not hurt anyone's feelings) is be kind to others, they have feelings even if it is over the Internet and your ranks will grow and the posts will flourish.

                              As an aside, I do have a great deal of insight into the world of equipment and mechanized repair as my husband owns an extremely large corporation which repairs, sells and leases heavy equipment.

                              Thanks,

                              Beth

                              Comment


                              • #30
                                Just curious . . .

                                Originally posted by Turtleqtee View Post
                                Stillboostin, you sound like a very nice man. That being said I would actually like to address your statement.

                                1. Please understand I did not critique you, please re-read my first post. I merely stated that:

                                a. I did not understand why you felt that you should tell another member how to write his post (after all his comments were not about another member, but actually about a product of a large corporation...corporations don't have feelings so I would think that they don't need to be defended) In addition everyone on this forum "bleeds blue" including my husband.

                                b. Again you make a comparison between the work place and this forum. Yes indeed there are many constraints in the work place. They are due to a myriad of things such as politics, productivity and social milieu. With that being said the work place can be strictly governed by your employer.

                                This is not a work environment, it is a voluntary forum with members who are free to come and go as they please.

                                In addition it is a place designed for the free exchange of ideas. Free exchange promotes creativity and comfort (which if we all remember what our country is based on ...Happy Fourth of July).

                                Maybe he posted the complaint as an "ice breaker". He may have been intimidated due to a lack of experience, and his purchase and ensuing problem was his "stepping stone" into the forum.

                                All I am trying to say (and not hurt anyone's feelings) is be kind to others, they have feelings even if it is over the Internet and your ranks will grow and the posts will flourish.

                                As an aside, I do have a great deal of insight into the world of equipment and mechanized repair as my husband owns an extremely large corporation which repairs, sells and leases heavy equipment.

                                Thanks,

                                Beth
                                Please don't take this wrong, although I'm sure you will . . .

                                Just curious Beth, why are you in this forum . . . are you a welder, or doing some sort of paper for a degree in social work, a moderator for Miller ?

                                This is your 1st post, so I can only assume you are not a welding hobbyist . . . and since your husband as you say is VERY successful, which in America equates to you being successful since you were smart enough to marry him . . . I'm just curious what would bring you to this forum?

                                Please understand, the social worker types have already psycho-babbled most of us out of jobs in this country . . . You know, all that love we are supposed to have for everyone, like the hard working ILLEGALS that come across our border for all the free goodies compliments of psycho-babbling social workers giving them our jobs and taxes . . .



                                Thanks, Steve
                                Last edited by Wacko Welder; 07-05-2008, 12:01 PM.
                                Millermatic 251
                                Lincoln AC/DC "Tombstone"
                                Milwaulkee Grinder 4 1/2"
                                Clark Grinder 4 1/2"

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