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repair shop my A##

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  • repair shop my A##

    I posted a question here a week or so ago about my 180sd tig running full power only.
    I had taken it to a shop that was miller approved to have it looked at, they told me it was the board, I had it replaced, about 800 bucks, if the machine wasn't so low hours I may not have done it.
    So I get it back, plug it in it works the first time I use, from then on, not so much, back to full power only.
    I ask here for ideas and got only one reply from a guy nice enough to help.
    He said the Hall effect current transducer was known for causing this. I bought one (53 bucks), take all the covers off and thought "repair shop my A##, dusty as could be, didn't even clean inside while they were there.
    I decide I'm going to clean all connections, I remove and clean all the bolted ones first, then start on the plugs. The first plug I touch is the one going from a resistor to a capacitor, it just falls off, couldn't be looser if I tried. I thought " well that's probably it, but I'm going to keep going". I get all plugs cleaned, sprayed with anti corrosion and back together. I put new Hall effect transducer on, plug it in, and it runs perfectly. I turn it on-off keep trying it, no problem.
    Moral ? yes, I know not to take a car to the dealer because they do crappy work, now I know not to take a welder to a repair shop because like the auto dealer, they do crappy work, just get it out and bill it, quality be ****ed.

  • #2
    Originally posted by deanbw:319091
    I posted a question here a week or so ago about my 180sd tig running full power only.
    I had taken it to a shop that was miller approved to have it looked at, they told me it was the board, I had it replaced, about 800 bucks, if the machine wasn't so low hours I may not have done it.
    So I get it back, plug it in it works the first time I use, from then on, not so much, back to full power only.
    I ask here for ideas and got only one reply from a guy nice enough to help.
    He said the Hall effect current transducer was known for causing this. I bought one (53 bucks), take all the covers off and thought "repair shop my A##, dusty as could be, didn't even clean inside while they were there.
    I decide I'm going to clean all connections, I remove and clean all the bolted ones first, then start on the plugs. The first plug I touch is the one going from a resistor to a capacitor, it just falls off, couldn't be looser if I tried. I thought " well that's probably it, but I'm going to keep going". I get all plugs cleaned, sprayed with anti corrosion and back together. I put new Hall effect transducer on, plug it in, and it runs perfectly. I turn it on-off keep trying it, no problem.
    Moral ? yes, I know not to take a car to the dealer because they do crappy work, now I know not to take a welder to a repair shop because like the auto dealer, they do crappy work, just get it out and bill it, quality be ****ed.
    sounds like a typical shop especially when they know youve run out of options. I'm not a weldER guru but I what happened with the HallAffectCurrentTrans. Did you end up changing it and did you ever confront the shop about the situation, I mean thats a lot of money, I mean thats bull@$#*

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    • #3
      Yes, it is bull$@#*. I did change the Hall effect trans. and yes I am going to talk to the shop and see what they have to say. I don't expect much of a response though. My guess is it will be some boiler plate dribble about how "we checked everything and their guys are the best.... we can't do anything about the cost but here's a 5 dollar coupon to starbucks".
      Remember a shop as three priorities !- get you in, 2- get you out, 3- get your money.

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      • #4
        tell them to take a look at this post and if they don't give you satisfaction...

        Name them here! Crooks have to be named

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        • #5
          Yes snowbird I planned on telling them but showing this post is better. I have learned to expect little from companies and rarely have I been disapointed.
          I will see what if anything they offer to do, if nothing fine, the name of the shop will posted here and on the other major forum I happen to be on as well. I may join a few more just to get the word out.
          With just a little work the problem would have been easy to find. I think they just thought they could throw a board at it and the problem would go away, I doubt any time was spent diagnosing at all. If it was they should take a hard look at the labor force they have.

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          • #6
            Man I hate that. You just don't know who to trust.

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            • #7
              You would think that repair shops would test things and make sure they work before going out the door. Would be curious to see what shop it was to make sure no other members that read this get taken like that

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              • #8
                I wonder what type of policy there is on that part,

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                • #9
                  My guess is because it's an electronic part they are not going to do much. We have been doing business with the supply end of this company for 12 -15 years, but if I get no satisfaction from them I have no problem going down the street to the other guys.

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                  • #10
                    Did they give you the old board? If so, I'd plug it back in and see if it works.....



                    Elite Digital Hood (2007)
                    Syncro200 Runner (2007)
                    HyperTherm Max20 (1992)
                    Century 83110 (1990)
                    SpeedGlas fixed (1988)
                    Linde 230 w/DC/HF/TIG (1977)
                    Sears Craftsman Industrial O/A (1967)
                    What - me worry???

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                    • #11
                      not all welder repair shops are ran that way ,sucks to hear when someone gets bad service. I repair welders for a living and have for 25 years, I have missed things in my time but I always try my best to make the corrections needed ,I e repair the machine and do my best to make the customer happy. so please don't bunch all welder repair shops in the same bunch. as far as blowing out the machine that's the first thing we do remove metal and blow it out power wash it out if need be. we all make mistakes its how there handled that makes a good welder repair shop or any repair shop as far as that goes.

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                      • #12
                        Seems to me that a LOT of businesses are this way lately...no one cares, no one actually knows anything, most employees have no experience doing whatever it is that they claim they do. Every time I have needed something or had to get something done, I found that if I did about an hour's worth of research and learning, I then knew more than the "PROs" at the whatever shop. That is DISGUSTING!!! How is it that me...a guy "off the street" can know more than the so-called PROs after only doing a very minimal amount of educating myself and they have, what, weeks, months or years of experience? Well...maybe if I was some kind of a high IQ rocket scientist, yeah...but I am not...I am just the guy off the street with average intelligence, average (or maybe a little better) common sense!! AND THEN the whatever shop wants to charge and arm and a leg for their "EXPERTISE"? Yeah, right...WHAT "EXPERTISE"??? I KNOW that people have to put food on the table and pay the bills, but at the expense of their pride, ripping people off and flat out pretending to be "experts"? How do these people even live with themselves? I just DON'T GET IT!!!!
                        Last edited by dondlhmn; 03-29-2014, 07:38 PM.
                        Don J
                        Reno, NV

                        Never pick a fight with an old guy. Old guys are too smart to fight and get hurt. They'll just kill you and get it over with.

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                        • #13
                          shady businesses

                          I completely agree. I just recently had to reweld ends onto my catalytic converters outside in the freezing cold. I went to three different exhaust shops and ALL three of them insisted that my exhaust manifolds were cracked and needed to be replaced. My truck runs way better now. I would have paid them a couple hundys to do what I did cuz I really didn't want to

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                          • #14
                            OK so here's the latest.
                            1- yes I did get the old board back and because the problem was not fixed by replacing it, I'm sure it's fine, I'm going to keep it.
                            2- I know some shops have employees that do care, I owned a machine/weld shop for 10 years and I / we did care and yes we all make mistakes, it's the ones that do what needs done to fix the problem that I respect. I said that if I got a response from them I would not besmirch them.
                            3- I sadly have to say I agree most people working in the repair or service field today are for the most part if not poorly trained are completely inept. The sad part is as generationally we get lazier we also become a commodity based society, that is we don't repair, we build cheap and throw away. The bad with this is there are few of us old guys who have been in the trenches left to train the few younger guys who want to learn to diagnose and repair. I have a standing offer with the machine shop where my younger brother (who I trained) works to come in and work any part time hours (I told them I don't want to be a full time machinist anymore ) I want. The reason ? they cant find anyone who can run conventional machines, they are in Washington and have gone as far as Montana scouting schools and offering moving costs and bonuses. Why do I mention this ? it shows how hard it is to find someone who wants to learn a good working trade.
                            OK diatribe over, the shop I took welder to called me back a few hours after I told them what I did and how disappointed I was the connections were not checked and how dirty it still was inside. They gave back all the labor cost and charged me only for the board. I got 400.00 back. They did apologize and said had I called they would have sent someone to repair it on site.
                            Thank you guys very much for the ideas and for the thoughts.

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                            • #15
                              So... it appears the shop didn't "know" the board was bad, they just "guessed" that it was bad. A lot of mechanics do the same thing, today. They don't prove components are "bad" before starting to replace them, one by one, until they "discover" the fix. In the end, the customer gets to pay for the guessing game.

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